• 713.520.6200
  • ydonohoe@astoundry.com

Service Areas

Customize Your Business Solution

Customer Strategy

We define customer strategy as the articulation of the distinctive value and experience your company will deliver to a chosen set of customers over three to five years, along with the offerings, channels, operating model, and capabilities you will need to implement it.

  • Customer Strategy Development
  • Innovation Hub Facilitation
  • Customer Intelligence Management
  • Customer Experience Management
  • Customer Culture Development
  • Customer Capability Development
  • Customer Relationship Management
  • Customer Service Management
  • Customer Ecosystem Relationships
  • Omnichannel Customer Experience
  • E-Commerce Strategy & Technology
  • Service & Product Delivery Excellence


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